At Best Scrap Buyer, we strive to provide transparent and fair scrap buying services. Please read our Return & Refund Policy carefully to understand how refunds or returns are handled.

1. Nature of Services

Our business involves the purchase of scrap materials, including metal, copper, aluminum, machinery, electronics, batteries, and other recyclable items. Due to the nature of scrap buying services, returns are generally not applicable once the scrap has been evaluated, collected, and payment has been made.

2. No Return Policy

Once scrap materials are sold, weighed, and payment is completed, the transaction is considered final. Scrap materials cannot be returned after collection due to processing, recycling, or disposal procedures.

3. Refund Eligibility

Refunds may only be considered under the following circumstances:

• An overpayment or duplicate payment made by mistake

• A pricing or calculation error identified and verified by our team

All refund requests must be reported within 24 hours of the transaction.

4. Refund Process

If a refund is approved:

• The refund will be processed using the original payment method, or another agreed method

• Processing time may take 3–7 business days, depending on the payment method

5. Cancellations

Service cancellations must be requested before scrap collection. If a pickup is canceled before collection, no charges will apply. Once collection has taken place, cancellation and refunds are not possible.

6. Customer Responsibility

Customers are responsible for providing accurate information regarding the type, quantity, and condition of scrap materials. Incorrect information may result in price adjustments but does not qualify for refunds after payment.

7. Policy Updates

Best Scrap Buyer reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

8. Contact Us

If you have questions regarding this Return & Refund Policy, please contact us through our website or customer support channels.